Interview with furniture network characters: selecting people and employing more than everything else

China's largest furniture network recently made a high-end interview, which made a report on the opinions of the home business owners on the employment of enterprises, such as A furniture , pomelo garden furniture , Bronika furniture, etc. Well, let's take a look at a brand of furniture bosses.

Liu Zhihai has been working in Anshan, Liaoning Province for more than ten years. He is mainly engaged in high-end furniture products such as the Federal Government and Jinfuya. At present, his company has more than 30 employees, the scale is not large, but he dares to and can promise to senior staff, in his company, can achieve 3 years to buy a car, 5 years to buy a house, in the local market furniture distribution circle Formed a good reputation and attraction, how did he do it?

As a boss, Liu Zhihai only pays attention to two things: selecting people and selecting goods. And he has a very clear idea in selecting people and employing people. From the most basic point of view, first, the boss should clearly define the cost of labor as the most cost-effective in the concept, and should dare to invest in this aspect. For example, he has been recruiting in the market at a price above the average market price, as a talent attraction, but at the same time supplemented by strict elimination, and finally left is suitable for his own business. Secondly, it is very important that Liu Zhihai believes that talents cannot be cultivated. The key is personal endowment. The sentence is succinct: "The first-class talents do not need to be trained, the second-rate talents rely on the mouth to teach, and the third-rate talents rely on sticks." Therefore, he attaches great importance to the selection of talents in the management process. Choosing the right person and putting it in the right place, this management rule is about to be overstated, but after the actual implementation of the third, the energy played should not be underestimated.

On the issue of selecting people, Liu Zhihai's approach can be described as quite strict. There are some clear rules in his company. For example, the shopping guide is not allowed to complain at any time. The after-sales personnel should not quarrel with the customer under any circumstances. Any employee is not allowed to make a small action such as grabbing a ticket during the performance ranking. He is also thoroughly implementing the practices he has prescribed, and because of such problems, he has expelled some excellent _T. For example, once an employee smashed a customer when another shopping guide was about to be opened, when he found out, he immediately dismissed the employee. The practice is very powerful, and it has gradually formed its own corporate style. Although there is still a feeling of regret when expelling employees, especially those who perform well, Liu Zhihai believes that those who have been screened out in such a way must be the ones who are most suitable for their own business, and he believes that these principles are actually some of the most basic. The principle of being a man has been in business for more than ten years, and his team also has loyal employees who have stayed for many years.

People are selected and training is also done. On this issue, Liu Zhihai is still based on the basic idea of ​​Chinese traditional people to do things - Chinese studies. These are actually the cultural concepts that everyone accepts from small to large, and they have penetrated everyone’s blood.

Only a little more reinforced specification can make its role fully exerted. According to this training, not only can the employees improve their work, but the family relationship of some employees has been improved and better maintained. In this regard, Liu Zhihai also attaches great importance to the interaction with employees. For example, if you need to send an employee to work because of work, he will definitely consult the staff's family; some employees have complained that the mother-in-law is not easy to get along with, Liu Zhihai will remind her "What have you done for your mother-in-law?" As the boss, he is also where The only dealer in the store can arrange a special car to send the workers to work, so that many of the surrounding shopping guides envy his work here. Therefore, he has created a team with a positive and good atmosphere to provide a foundation for his company's performance. To put it bluntly, Liu Zhihai's approach is based on some basic principles, but I believe that the first thing that really works is that it has a very clear systemic thinking from his own work, and the second is to resolutely implement it and do it. In his words, that is to do

Nothing else can do. In his storefront, there is no dust on the top of the closet. Based on clear direction and strategic execution, this is probably the basic method for successful work, and the obstacle that most people can't cross at the same time.

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